Our 48-hour re-clean guarantee
If something on our checklist was missed, tell us within 48 hours of the visit (a photo helps) and we will come back and re-clean those areas free, usually within 3 business days. If a re-clean doesn't work for you, we credit the price of that visit instead (or refund it, up to the visit price, if you have no upcoming visit).
How to use it
- Within 48 hours of your visit, email landonking0809@gmail.com or use the contact form (topic: re-clean request).
- Tell us which rooms or items were missed. Photos help us fix it right and coach the cleaner.
- We schedule the re-clean of those areas at no charge, usually within 3 business days.
- If a re-clean doesn't work for you, we credit the price of that visit to your next one, or refund up to that visit's price if you have no upcoming visit.
The guarantee covers items on our checklist for the service you booked. It doesn't cover areas we couldn't access or things listed as not included.